Question 1

Do you offer any annual or fixed price license?

Accepted Answer

Yes. Contact our sales team for more details.

Question 2

How does the 14 day free trial work?

Accepted Answer

It’s super simple. Just open an account here. And try it free of charge for 14 days. This is aimed to get you set up and comfortable before you start paying.

Question 3

If I don’t have a credit card with my company, can I use another payment method?

Accepted Answer

We encourage our customers to use their credit card or Visa/MasterCard debit to make sure their account stays in good standing and active at all times. Enterprise licences can be paid by bank transfer as well. Processing fees may apply.

Question 4

Which plan is right for me?

Accepted Answer

Whether you have 20 or 5,000 employees, our Business Plan is aimed to fit most businesses. If you aren’t sure which plan is right for you, our sales team will gladly guide you through the options available.

Question 5

Are there any fees for support and account setup?

Accepted Answer

All paid packages come with a generous amount of support hours aimed to get you started and comfortable using Voilà! If you need, our team can help you set up your account for a small fixed implementation fee.

Question 6

Are there any additional fees?

Accepted Answer

No. All paid options are presented above. However, enterprise accounts can request specific integrations or training that can result in additional charges. Implementation fees can also be charged if you need help setting up your account, but we work hard to keep them to a minimum.

Question 7

Which third-party system does Voilà! connect to?

Accepted Answer

All information on our partners and integrations are available on our Partners’ page. Don’t see the one you are looking for? Contact our sales team to request the one you need.

Question 8

Are there any fees to develop specific features or integrations?

Accepted Answer

Voilà! typically, doesn’t develop customer-specific features. We do, however, take all comments and requests to see if it fits our roadmap. Specific integrations can be made on request, either by us or one of our development partners.

Question 9

Are there any fees for my employees to use Voilà?

Accepted Answer

No. Voilà! is free to use for all employees. However, employers need a valid licence to schedule them.

Question 10

Which platforms are Voilà! available on?

Accepted Answer

Voilà! is available to employees and managers on the Web (or on our web-based console), on iOS (Apple) as well as Android phones.

Question 11

Is there a contract?

Accepted Answer

No, you only have to accept Voilà!’s terms and condition which act as a contract, to start using the platform. Voilà! subscriptions can be cancelled or modified at all times. Changes will automatically apply the following month.

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