When it comes to hiring a new employee. Voilà! makes it quick and easy to add them to the schedule and onto the app. Real-time adjustments are also very useful and easy to do.
About Animalerie Dyno
Founded in 1992 by passionate animal lover and dog breeder André Rodrigue, Animalerie Dyno is a family-run pet store. With over 9 branches in Quebec, Animalerie Dyno owes its success to the specialized service offered by its dedicated team of employees and its openness in adapting to the evolving times.
As strong advocates of rescuing animals, the team at Animalerie Dyno found a home for hundreds of abandoned cats and kittens. To this day, they continue to spread the message of the importance of adopting pets in need.
The Challenge
For long-time HR manager of 18 years, Nadine Côté, dealing with the constant scheduling changes that undermine retail was no easy feat. Schedules and leave requests were processed manually either by hand or on an Excel spreadsheet for each store. Additionally, managers had to calculate employee hours for payroll every week.
The complexity of dealing with manual changes for employee availability, payroll, leave requests and matching employee skillset to certain shifts was a never-ending headache. Add to that the difficulty of reaching employees when they needed to be replaced and having to wait around for confirmation became a serious time-waster.
The Solution
Once Nadine and her team made the switch from Excel to Voilà!, they were able to lessen their manual workload by up to 8 to 10 hours per week. Managers were able to modify schedules easily and employees submitted their shift requests directly on the platform.
With shift notifications being sent directly to their employees’ phones, fewer calls were made for handling replacements. Real-time communication between employees took place on the platform.
As for payroll? Manually compiling hours and calculating every employee’s hours became a thing of the past. Voilà!’s automated timesheet and punch features, took care of it for them by saving up to 10 hours a week on their workload. For Nadine Côté and her team at Animalerie Dyno, time was spent building the business instead!
What do your employees prefer the most about using Voilà!?
My employees adapted quickly and I think they appreciate how accessible Voilà! is. The fact that they can quickly check their schedule and access it through their phone is what they enjoy the most.
Do you have an example of a situation where Voilà! has proved itself essential?
When it comes to hiring a new employee. Voilà! makes it quick and easy to add them to the schedule and onto the app. Real-time adjustments are also very useful and easy to do.
What would you say to people who are considering using Voilà!?
I had my doubts about adopting a time & attendance platform at the beginning but I have no regrets that we made the right decision to work with Voilà! It saves time and energy, which is very valuable these days. The team at Voilà! is always willing to help us and make adjustments for the good of our business! If you have any doubts, try it and you will experience the many benefits that come from using Voilà!