Hi, this is Nicole with Voilà!, the employee scheduling and workforce management app.
Today I’ll be answering the following customer question:
“Can I customize the delay, sequence and priority in which employees are invited to take an open shift?”
Yes you can.
Once you’ve set parameters that respect the order of priority that reflects your company or union rules, you can choose the time that you leave an employee or a group of employees to respond before invitations are sent to the next one in line.
As settings are customizable per team, you can indicate a different delay for each team.
The delay can also differ for replacements vs open shifts.
Finally, you can always manually modify the setting you want to use when publishing an open shift or replacement.
As you can see, Voilà offers great flexibility so that you can automate your process no matter what your rules are.
Feel free to reach out if you have questions or need clarifications.